Careers

Careers

Located along the front range of the Rocky Mountains in Lafayette, Colorado, DirectNET is a leader in providing data center infrastructure solutions.

Founded in 1995, DirectNET is the parent company of 42U and our two e-commerce stores, KVM Switches Online and Server Racks Online. At DirectNET, we have over 24 years of experience in delivering the best in data center infrastructure and management solutions. We have served 140,000 clients from over 100,000 client companies. We proudly represent the market and technology leaders in data center cooling, power, environmental monitoring, KVM, server cabinet enclosures, and rack mount products. Our dedication, focus and expertise has earned us the #1 VAR award and top reseller status with virtually all of the industry’s top manufacturers.

DirectNET is an Equal Opportunity Employer.

We are continually seeking self-motivated, talented professionals to enhance our existing team of dedicated individuals for various sales, marketing, technical, support, and administrative positions. DirectNET is committed to recruiting the best talent to fill any open position.

We offer a dynamic work environment in an ever-expanding market. Because we value diversity and the contribution each person makes to the organization, we encourage and promote growth by offering ongoing opportunities for personal and professional advancement.

Open Positions

Customer Service Specialist
  • $30,000 to $40,000 Annually
  • 401K, Dental, Life, Medical, Vision
  • Full-Time

42U Data Center Solutions is currently seeking a self-motivated, talented individual to enhance our team of dedicated professionals. We are currently seeking a Full Time Customer Service Specialist to join our team. The ideal candidate will assist the Sales and Customer Service teams with day-to-day tasks to achieve the overall company goals.

42U provides industry leading benefits including Medical, Dental and Eye, Life, and Disability Insurances, Matching 401K, Paid Time Off, Paid Holidays, Early Release Fridays, and TeleDoc services. Benefit package includes access to Pet Insurance, FSA and HSA medical savings accounts, FSA Child Care savings account, supplemental insurance, ID Protection, Prepaid law, Employee Assistance Programs, and performance based bonuses.

Salary range is $30,000 – $40,000 per year, depending on experience.

Hours:

  • Monday-Thursday 8 am- 5pm
  • Friday 8 am to 3 pm

Responsibilities of the Customer Service Specialist:

  • Receive and respond to customer requests
  • Verify customer and order information for accuracy
  • Review and process all Online and Sales Orders, quickly and accurately
  • Inform customers by email or telephone of order information, such as availability, shipping dates, and any anticipated delays
  • Obtain customer details such as names, addresses, product numbers, and items to be purchased, and enter this information in Salesforce
  • Create Purchase Orders and sends them to vendors
  • Finalize the order, which can include charging credit cards, invoicing, billing and issuing credits
  • Facilitate returns between the customer and manufacturer
  • Other duties as assigned

Experience and Skills of the Customer Service Specialist:

  • 1-2 years of proven success in a Sales Support or Customer Service role
  • Ability to prioritize and multitask
  • Ability to work well with a team as well as independently
  • Outstanding interpersonal and communication skills
  • Strong attention to detail and accuracy of data entry
  • Microsoft Office knowledge
  • Experience with QuickBooks and Salesforce a plus

Are you ready for your next big challenge? Apply today!

Sales Assistant
  • $30,000-$60,000+
  • Uncapped Commission
  • 401K, Dental, Life, Medical, Vision
  • Full-Time

42U is currently seeking a self-motivated, forward-thinking, and ethical individual to enhance our Sales Team as an Inside Sales Assistant

42U provides industry-leading benefits including Medical, Dental and Eye, life, and disability Insurances, Matching 401K, Paid Time Off, Paid Holidays, Early Release Fridays, hybrid schedules, and TeleDoc services. The benefits package includes access to Pet Insurance, FSA and HSA medical savings accounts, FSA Child Care savings account, supplemental insurance, ID Protection, Prepaid law, and Employee Assistance Programs. 

The salary range is $37,000 – $60,000 or more per year depending on closing skills. Includes a base salary of $35,000-$45,000, uncapped commission, and a potential bonus. 

If you have a strong desire for sales success, thrive on the challenges associated with selling highly technical products, and are ready to take your career to the next level, we look forward to seeing your application. 

The Inside Sales Assistant will: 
Participate with the sales team in day-to-day tasks that support the overall goals of the company. Specifically: 

Respond to Customer Inquiries: 
Handle incoming sales calls, emails, and chat requests to identify customer needs and provide the best solution based on the client’s IT environment and/or stated goals. 

Generate Quotes: 
Assist the sales team in generating quotes based on client requirements. Follow up on existing quotes for approval. Communicate with internal and external users post-approval to facilitate purchase flow and manage expectations. 

Requirements: 

  • Previous experience in customer service, sales, or other related fields 
  • Outstanding interpersonal and communication skills are essential 
  • Self-motivated, fast learner with strong analytical skill 
  • Ability to multi-task, adaptable, and able to function well in a team environment 

Are you ready for your next big challenge? Apply today!